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F.A.Q. - Our Services
What services does G2S package include?
G2S provides complete e-commerce solutions in one service. We specialize in risk and fraud management, as well as provide 24/7 technical support, rebilling, customizable checkout page, personal account manager, online reposting system, fast and easy integration, end-users billing support. All the features you can get in one.
Do you charge extra for the rebilling service?
G2S fees are clearly stated on the website. We do not have any hidden fees and we do not charge extra for our rebilling service.
What do you mean by account management?
Our account managers are responsible for informing the vendors of our features and promotions, as well as assisting them to fill the online application and help the vendors will all the questions they may have. We are glad to preserve a friendly and satisfactory environment with our vendors within the communication with them.
What do you mean by MOTO and how can I use it?
MOTO is a term standing for mail orders and telephone orders. If your clients want to buy something online and do not want to input their credit card details online, they can pay over the phone or by e-mail. We provide you with a secured link to our payment system, where you can enter the details of the sale as well as the clients’ credit card data.
How can I use the reporting system?
Our technical support team will give you access to a secure page, where you can review your processing history on a daily basis and keep track of your sales volumes and values.
What is a pre-authorization? Do you offer it?
This kind of transaction is usually used for vendors selling tangible goods. An authorization is sent to make sure that the credit card is valid and has sufficient funds available. As soon the product is verified as being in stock, it is shipped out and the transaction is settled and the funds are captured. This way we protect both the vendors and their clients.