Payment Questions

I cannot see the content or encounter technical difficulties.

Gate2Shop strives for the best service and our customer satisfaction is very important for us. Therefore we will represent your needs in front of the vendor and help you to find solution.

I am trying to make a payment but I see the following error: “Payment failed”

In such cases it is recommended to check with your bank if you have any restrictions, limits, security codes, etc set to your card when purchasing online. If everything is working properly on your bank’s side but you still can’t pay, please contact us and we will assist you. You are also welcome to try to deposit with alternative payment methods like PayPal, ClickandBuy and many more. Our Billing Support team will be happy to assist you with finding the best solution.

I double clicked the mouse button when selecting “Submit”. Will I be billed twice?

No, our systems prevent you from being billed twice per single purchase.

If you believe the site has recorded this purchase incorrectly, our Billing Support will be happy to help you with resolving your differences with the site.