Gate2Shop - Shopper Help

Shopper Help

Information for customers who have used Gate2Shop to make a payment

Gate2Shop services are focused on providing a secure online payment solution to many online vendors and shoppers, enabling them to successfully accept a variety of payment methods or pay through the web. The vast majority of these payments are completed successfully but sometimes things might get complicated.

If you feel that such a thing has happened, please submit a ticket giving us details of the payment and your contact details and a member of our shopper support team will be in touch with you shortly.

I have an unknown 'G2S' payment on my statement! What should I do?

If you have a payment/s to ‘G2S’ on your credit/debit card statement that you can not recognize, please, be advised that the vendor name is usually present next to our name. The template we use looks like this: G2S * Vendor_Name. But if you are still not certain what the charge is for, then, please, submit a ticket and a member of our shopper support team will be happy to assist you shortly.